FAQ

Orders & Shipping

  • When will my order ship? Please allow 1-3 business days to ship your order.
  • How long does shipping take? We are not responsible for delays in shipping times once the carrier has picked up your order to be shipped to you.
  • Do you ship internationally? No. We currently offer shipping within the United States.

Returns

  • What is your return policy? No refunds, exchanges accepted within 30 days of purchase. Product should not be worn or with tags removed.
  • How do I start a return? Please email wildoturquoise13@gmail.com for exchanges.
  • Are sale items returnable? Final sale on clearance and sale items.

Authentic Turquoise 

  • Is your turquoise authentic? Yes!
  • How do I care for turquoise jewelry? No harsh chemicals should be used for turquoise.